1. Who we are
This Privacy Policy explains how Harven Capital ("we", "us", or "our") handles personal information when you visit our public website, create an account, or use our investor dashboard and related services (together, the "Services").
If you have questions about this policy or your data, contact us using the details on our Contact page or at the support email listed on this site.
2. Information we collect
Account information: name, email address, password (stored in hashed form), and account identifiers assigned to you.
Identity verification (when enabled): document images and related verification details you submit for review.
Financial activity: deposit and withdrawal requests, wallet or bank details you provide for payouts, transaction history, and balances associated with your account.
Communications: messages you send through contact forms, support tickets, and related attachments.
Technical data: IP address, browser type, device information, and usage logs needed to operate, secure, and improve the Services.
3. How we use your information
We use personal information to create and manage accounts, process deposits and withdrawals, apply product rules (including lock-up periods and profit distributions), respond to support requests, send important account notices, detect fraud or abuse, and comply with applicable law.
We do not sell your personal information.
4. Sharing and processors
We may share information with service providers who help us operate the Services (for example hosting, email delivery, storage, or security tools), only as needed to perform those functions under appropriate safeguards.
We may also disclose information when required by law, to protect our rights and users, or in connection with a corporate reorganisation if one occurs.
5. Retention and security
We retain account and transaction records for as long as your account is active and as needed for legal, accounting, and dispute-resolution purposes.
We use administrative and technical measures designed to protect personal information. No method of transmission or storage is completely secure; please use a strong unique password and keep your login credentials confidential.
6. Your choices
You can update certain profile details from your account (some changes may require review). You can contact us to request access, correction, or deletion of personal information where applicable law allows, subject to our need to retain records for regulatory or operational reasons.
You may opt out of non-essential marketing emails if we send them; transactional and security emails related to your account will still be sent.
7. International users and children
Our Services are operated for investors who meet our eligibility requirements. If you access the Services from another country, your information may be processed in locations where we or our providers operate.
The Services are not directed to children under 18. We do not knowingly collect personal information from children.
8. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the Services after an update means you accept the revised policy, where permitted by law.
Questions about privacy? Contact us